At Motion Prints, we're committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.
Order Processing
* Orders are processed within **1–3 business days** after payment is confirmed.
* Orders are not processed or shipped on weekends or public holidays.
* During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Times:
Australia
* Standard Shipping: 5–14 business days
* Free Shipping: 5–14 business days
International
* Estimated delivery: "5–14 business days", depending on the destination and local customs.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may be available on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (when available), allowing you to monitor your delivery.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Motion Prints is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible at [ themotionprints@gmail.com ]. We will work with the shipping carrier to help resolve the issue.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: themotionprints@gmail.com
We appreciate your trust in Motion Prints and look forward to delivering quality products to your door.
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